FAQ:
Ordering
1. How do I place an order online?
2. Can I order by mail or fax?
3. Sales Tax?
4. Will you ship to international locations?
5. Which credit cards do you accept?
6. Is it possible to cancel my order?
Ordering
1. How do I place an order online? In order to place an order online, please select any gift certificates and/or products that you would like to purchase, make sure they are all added in your shopping cart, and proceed to checkout. Follow directions for entering in your billing and shipping information.
2. Can I order over the phone or by fax? Yes, we accept orders via phone and fax. Please call (212) 564-6971 and describe which items you would like to purchase if you would like to order over the phone. For fax orders, please provide information on the items you would like to purchase as well as your credit card information to (212) 630-1531.
3. Sales Tax Prices on the website do not include sales tax or any other customs duties, use, value added, excise, federal, state, local or other taxes.
4. Will you ship to international locations?
International orders will not be processed, except for Canada.
5. Which credit cards do you accept?
We currently accept Visa, MasterCard and American Express, Discover and electronic checks.
6. Is it possible to cancel my order?
If you want to cancel an order you may do so by emailing us. Please type "Order Cancellation" in the subject line. Please include your Full name and order number.
